Legal

Privacy Policy

Last updated: 1 May 2025

Becchh (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile application, and related services (collectively, the “Service”).

1. Information We Collect

1.1 Information You Provide

Account information: Phone number, name, profile photo.
Listing information: Ad titles, descriptions, prices, photos, and location.
Communications: Messages sent through in-app chat.
Support data: Information shared when contacting support.

1.2 Automatically Collected

Device information: Device type, OS, app version, identifiers.
Usage data: Searches, ads viewed, time on platform.
Location data: Approximate or precise location (with permission).
Log data: IP address, browser type, crash reports.

2. How We Use Your Information

To create and manage your account.
To display listings and show relevant ads.
To facilitate buyer–seller communication through in-app chat.
To detect and prevent fraud, abuse, and safety issues.
To send transactional notifications.
To send promotional communications (with consent you may withdraw).
To improve our products and customer experience.
To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share information with:

Other users: Name, profile photo, and listing details. Your phone number is not publicly displayed.
Service providers: Trusted partners who help operate the platform, bound by confidentiality.
Law enforcement: When required by law or to protect user safety.
Business transfers: In connection with a merger or acquisition.

4. Data Retention

We retain your data for as long as your account is active. You may request deletion via Settings → Account → Delete Account. Certain data may be retained for up to 90 days for legal and safety purposes.

5. Your Rights

Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request deletion of your data.
Withdraw consent for marketing at any time.
Lodge a complaint with the relevant data authority.

Contact: privacy@becchh.in

6. Cookies & Tracking

We use cookies on our web platform to maintain sessions, remember preferences, and analyse traffic. You can control cookie settings through your browser.

7. Children's Privacy

Our Service is not directed to children under 18. If you believe a minor has provided us with personal data, contact us immediately.

8. Changes to This Policy

We may update this policy. We will notify you of significant changes via in-app notification or email. Continued use after changes constitutes acceptance.

9. Contact

For privacy-related queries, contact our Data Protection Officer at privacy@becchh.in or write to Becchh, Bengaluru, Karnataka, India.